At Milestone Slideshows, our goal is to give you the slideshow you need, when you need it. That's why we offer a wide range of customization options to make sure your slideshow is just right.
But with so many choices, it can be hard to know where to start. So we've put together this list of FAQs to help you get started on your slideshow.
How do I get photos from family members?
We recommend you ask family members to email you the photos they wish to use in the slideshow. Then you can download the photos to your computer and upload them all at once to the editor. Alternatively, you can get photos directly from your Facebook or Instagram account by clicking on the icons in your photo editor (circled in the image below).
How do I digitize old photos?
We recommend using a scanner, or a scanning app on your mobile device, such as Google PhotoScan. You can also use websites such as ScanCafe or DigMyPics.
How do I crop and rotate photos?
Cropping and editing photos can be done with our slideshow maker. If you've uploaded a photo that needs cropping, rotating, or editing, you can do it right there in the editor. Just click on the pencil tool. See an example here:
How fast can the video be ready? Shipped?
Because of the time-sensitive needs of memorial slideshows, we prioritize them and will have them ready for you in 48 hours or less.
Do you work directly with the mortuary/funeral home?
We will provide you a digital copy of your slideshow that you can then email to your funeral director. Most funeral homes are able to use these digital files. Alternatively, you can purchase a DVD or flash drive. We can also work directly with the funeral home to ensure we get them the format they need.
How do I add titles and captions to photos?
In many cases, the pictures speak for themselves. However, your slideshow producer can add any titles or captions you like. Just send an email with your requests.
Need help?
Our team is here to help you create a memorial slideshow that will honor the memory of your loved one. If you have any questions or need assistance, don't hesitate to contact us. We're always happy to help.
